How can we help?
Answers about Jetwriter AI, formerly ChatGPT Writer: getting started, replying in Gmail and other apps, plans and billing, and fixing problems.
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Getting started
Install Jetwriter, sign in and write your first reply.
- Install the Jetwriter AI extension
- Sign in to the extension
- Verify your email address
- Reply to an email in Gmail with AI Reply
Plans & billing
Plans and limits, paying, changing or cancelling, and team plans.
- Free, Elite and Ultra: what each plan includes
- The Free plan's 15 AI responses a month
- Limits on Elite and Ultra, and "Advanced models paused"
- Try Elite free for 7 days
Troubleshooting
Fix the most common problems, one symptom at a time.
- The AI Reply button isn't showing
- Jetwriter isn't working or shows an error
- Hide the Jetwriter popup on a site, or everywhere
- Replies are slow or stuck
Gmail
Reply and write in Gmail, use your past emails, and get drafts before you open an email.
- Reply to an email in Gmail with AI Reply
- Write a new email with AI Compose
- The AI Reply button isn't showing
- Connect Gmail so replies use your past emails, or disconnect it
WhatsApp, LinkedIn & more
AI Reply in WhatsApp Web, LinkedIn, Outlook, other sites and any text box.
Writing with Jetwriter
Get the reply you want: instructions, language, quick actions, models and voice.
Make it sound like you
Personalize AI, your past emails, your own writing styles and Memory.
Account & sign-in
Sign in and out, passwords, your email address and your account.
- Sign in to the extension
- Verify your email address
- Can't sign in, or forgot your password
- Sign out or switch to another account
Privacy & security
What Jetwriter reads, what it keeps, and how to remove it.
Still need help?
Email support@jetwriter.ai. Say which browser and site you were on, what you expected and what happened, and add a screenshot if you can.