# Get invoices and receipts, and add company details

> Download invoices and receipts from Manage Billing on your account page, and add your company name, address and tax ID there for future invoices.

- Applies to: Elite, Ultra and Pro plans, monthly or yearly. On a team, the team's owner
- Updated: Nov 7, 2026
- Web page: https://jetwriter.ai/help/invoices

Your invoices and receipts for Jetwriter AI (formerly ChatGPT Writer) are on your billing page: go to [jetwriter.ai/dashboard](https://jetwriter.ai/dashboard), click **Manage Billing**, and open any invoice listed there to download it or its receipt. On the same page you can add your company name, billing address and tax ID, which then show on the invoices issued after that. On a team, only the team's owner can open the billing page.

## Download an invoice or receipt

1.  Go to [jetwriter.ai/dashboard](https://jetwriter.ai/dashboard) on a computer or phone, and sign in with the email address you pay with.
2.  Under **Current Plan**, click **Manage Billing** (1). A billing page from Stripe, the company that handles our payments, opens.

![The Current Plan section of the Jetwriter AI account page, showing the Elite plan and the Manage Billing link under it.](https://jetwriter.ai/images/help/cancel-subscription/manage-billing.webp)

Manage Billing, under your plan on the account page, opens the billing page with all your invoices.

*Numbers in the screenshot:* (1) Manage Billing

3.  Scroll to **Invoice history**, where every payment is listed with its date and amount, and click the one you want.
4.  On the invoice page that opens, click **Download invoice** or **Download receipt**. Each downloads as a PDF.

Your invoices stay on the billing page after you cancel, so you can still download them later.

## Add your company name, address or tax ID

1.  Go to [jetwriter.ai/dashboard](https://jetwriter.ai/dashboard), signed in with the email address you pay with.
2.  Under **Current Plan**, click **Manage Billing**.
3.  On the billing page, click **Update information**, under your billing information.
4.  Enter your company's name, billing address, phone number or tax ID, and save.

New details show on invoices issued after you save them. Invoices already issued keep the details they had when they were issued.

The email address on the billing page is the one your billing uses. Changing it there doesn't change the email you sign in to Jetwriter with.

## If you're on a team

Only the team's owner sees **Manage Billing** and gets the team's invoices. If you're a member, ask your team's owner. A team's invoice is for all its members, and adding a member makes a separate invoice for the rest of the current period.

## If you don't see Manage Billing

-   **You're signed in with another email**: sign in with the one you pay with. See [You paid, but your account still shows Free](https://jetwriter.ai/help/paid-but-still-free).
-   **You're a member of a team**: the team's owner has the invoices.
-   **You can't sign in, or don't know which email you paid with**: email [support@jetwriter.ai](mailto:support@jetwriter.ai) with the date and amount of the charge. Charges show on card statements as **JETWRITER.AI**; older ones may say **CHATGPT WRITER**.

## Related articles

- [A charge you don't recognize: JETWRITER.AI or CHATGPT WRITER](https://jetwriter.ai/help/unknown-charge.md): JETWRITER.AI or CHATGPT WRITER on a statement is a Jetwriter AI subscription. Find the account it's for, cancel it, or email support with the date and amount.
- [Cancel your Jetwriter AI subscription](https://jetwriter.ai/help/cancel-subscription.md): Cancel from your account page with Manage Billing. Your plan keeps working until the end of the period you've paid for, then moves to Free.
- [Upgrade, downgrade or switch to yearly billing](https://jetwriter.ai/help/change-plan.md): Change plans on jetwriter.ai/pricing. If you already pay, the change applies at once and you pay, or are credited, the difference.
- [You paid, but your account still shows Free](https://jetwriter.ai/help/paid-but-still-free.md): Check the plan and email on jetwriter.ai/dashboard. Most often you're signed in with another email than the one you paid with, or a tab needs a reload.

## Still need help?

Email support@jetwriter.ai.