# Install the Jetwriter AI extension

> Add Jetwriter AI to Chrome from the Chrome Web Store, or to Edge from Edge Add-ons. Brave, Opera and Vivaldi use the Chrome Web Store. Installing is free.

- Applies to: Chrome, Edge, Brave, Opera and Vivaldi on a computer
- Updated: Nov 7, 2026
- Web page: https://jetwriter.ai/help/install-jetwriter

To install Jetwriter AI (formerly ChatGPT Writer), open [Jetwriter AI in the Chrome Web Store](https://chromewebstore.google.com/detail/jetwriter-ai-reply-emails/pdnenlnelpdomajfejgapbdpmjkfpjkp) and click **Add to Chrome**. In Microsoft Edge, use [Jetwriter AI on Edge Add-ons](https://microsoftedge.microsoft.com/addons/detail/gocnmcailiollkkaaieichicbfobepae) instead. Brave, Opera and Vivaldi install it from the Chrome Web Store. Installing it is free, and it works on Windows, Mac, Linux and Chromebooks.

Jetwriter starts in the tabs that are already open, such as Gmail. If one of them doesn't show it, reload that tab.

## Install in Chrome, Brave, Opera or Vivaldi

1.  Open [Jetwriter AI in the Chrome Web Store](https://chromewebstore.google.com/detail/jetwriter-ai-reply-emails/pdnenlnelpdomajfejgapbdpmjkfpjkp).
2.  Click **Add to Chrome**. In Brave or Opera, the button can name your browser instead, and Opera may first ask you to allow extensions from other stores.
3.  In the box that opens, click **Add extension**. The box lists what the extension can access: [Why the extension asks to read and change data on websites](https://jetwriter.ai/help/extension-permissions) explains why.

## Install in Microsoft Edge

1.  Open [Jetwriter AI on Edge Add-ons](https://microsoftedge.microsoft.com/addons/detail/gocnmcailiollkkaaieichicbfobepae). In Edge's store it's called "Jetwriter AI: Email Reply & Writing Assistant".
2.  Click **Get**.
3.  In the box that opens, click **Add extension**.

## What happens after you install

A new tab opens on jetwriter.ai and says **Jetwriter AI is installed**. Create your free account there with **Continue with Google** (1), or with an email and a password and **Get started for free** (2). If you already have an account, click **Log in**. Either way, the extension signs in with you. If you were already signed in on jetwriter.ai, the page says **You're all set** instead: open Jetwriter and click **Login** once to sign the extension in. See [Sign in to the extension](https://jetwriter.ai/help/sign-in-to-the-extension).

![The page that opens after installing: the steps Install, done, then Create your account and Write your first reply; the headline 'Jetwriter AI is installed'; 'Create your free account to start writing replies in Gmail, WhatsApp Web, LinkedIn and any other site.'; a Continue with Google button; Email and Password boxes; and a Get started for free button.](https://jetwriter.ai/images/help/install-jetwriter/extension-installed.webp)

Right after you install it, jetwriter.ai asks you to create your free account.

*Numbers in the screenshot:* (1) Continue with Google; (2) Get started for free

## Reload the tabs that were already open

Jetwriter starts itself in the tabs that are open when you install it, but a tab that was asleep or still loading can miss it. If a tab you want to use it in, such as Gmail or WhatsApp Web, doesn't show Jetwriter, reload it: press F5, or Cmd+R on a Mac.

If clicking the Jetwriter icon shows "Could not load the extension. Please reload the page and try again.", reload that tab.

## Pin Jetwriter to the toolbar

Pinning keeps the Jetwriter icon next to the address bar, so you can open it with one click. It's optional: the keyboard shortcut works either way.

1.  Click the Extensions button (the puzzle piece) at the right of the address bar.
2.  Find **Jetwriter AI** in the list and click the pin next to it. In Edge, click the eye icon next to it (**Show in toolbar**).

Until you pin it, Jetwriter shows a "Pin for Quick Access" tip at the top right of the page the first few times you open it with the icon or the shortcut.

## Open Jetwriter

On any website, press Ctrl+Shift+K (Cmd+Shift+K on a Mac), or click the Jetwriter icon in the toolbar. In Gmail, click **AI Reply** under an email. For every way to open it, see [Open Jetwriter on any page, and change the shortcut](https://jetwriter.ai/help/ways-to-open-jetwriter).

If you click the icon on the Chrome Web Store or on one of the browser's own pages, Jetwriter says "Extension is not supported on this page. Please visit a regular website like Gmail and then launch this extension." Open a website such as Gmail and try again.

## If you can't install it

-   **On a phone or tablet:** browsers there can't run the extension. Use the web app at [jetwriter.ai/app](https://jetwriter.ai/app) instead: see [Use Jetwriter on your phone](https://jetwriter.ai/help/jetwriter-on-your-phone).
-   **In Firefox or Safari:** there's no version of the extension for them. Install it in Chrome, Edge, Brave, Opera or Vivaldi, or use the web app. See [Where Jetwriter works: browsers, sites and devices](https://jetwriter.ai/help/where-jetwriter-works).
-   **On a work or school computer:** your organization can block extensions in the browsers it manages. Ask your IT team to allow Jetwriter AI.

## Related articles

- [Where Jetwriter works: browsers, sites and devices](https://jetwriter.ai/help/where-jetwriter-works.md): The extension works in Chrome, Edge, Brave, Opera and Vivaldi on a computer, on any website. In Firefox, Safari and on phones, use the web app.
- [Why the extension asks to read and change data on websites](https://jetwriter.ai/help/extension-permissions.md): Chrome shows that warning for any extension that works on every site. Jetwriter needs it to add its buttons and read the page you use it on.
- [The AI Reply button isn't showing](https://jetwriter.ai/help/ai-reply-button-missing.md): Reload the page first. If AI Reply still doesn't appear, check the site and browser are supported and the extension is on and up to date.
- [Sign in to the extension](https://jetwriter.ai/help/sign-in-to-the-extension.md): Click Login at the top right of the Jetwriter window, then sign in on jetwriter.ai with Google or your email. The extension signs in with you.

## Still need help?

Email support@jetwriter.ai.
