# Delete your Jetwriter AI account

> On jetwriter.ai/dashboard, click Delete Account, confirm it's you, then type your email. Cancel a paid plan and leave your team first.

- Applies to: Every plan. The account page at jetwriter.ai/dashboard, on a computer or phone
- Updated: Nov 7, 2026
- Web page: https://jetwriter.ai/help/delete-account

To delete your Jetwriter AI account (formerly ChatGPT Writer), go to your account page at [jetwriter.ai/dashboard](https://jetwriter.ai/dashboard), click **Delete Account** at the bottom, confirm it's you, then type your email address and click **Delete Account** again. You can't delete an account while it has an active paid plan or belongs to a team: cancel the plan and wait for it to end, and leave the team, first. Deleting is permanent.

## Delete your account from the account page

1.  Go to [jetwriter.ai/dashboard](https://jetwriter.ai/dashboard), on a computer or a phone, and sign in with the account you want to delete.
2.  At the bottom of the page, under the support email address, click **Delete Account** (1).

![The bottom of the account page: 'For any queries, reach out to us at support@jetwriter.ai' and, under it, a red Delete Account link.](https://jetwriter.ai/images/help/delete-account/delete-link.webp)

Delete Account is the last link on the account page.

*Numbers in the screenshot:* (1) Delete Account

3.  Confirm it's you:
    -   **If you sign in with Google:** under "Re-authentication Required", click **Re-authenticate**, then choose your Google account in the window that opens.
    -   **If you sign in with an email and a password:** under "Enter your password to continue", type your password and click **Confirm Password**.
4.  Under "Permanently delete this account?", the dialog says "Type", then your email address, then "to proceed". Type that address in the box marked "Enter your email", then click **Delete Account**.
5.  "Account deleted successfully" appears, then the **Login** page opens.

To stop using Jetwriter on your computer too, remove the extension: open `chrome://extensions` (`edge://extensions` in Edge), find **Jetwriter AI** and click **Remove**.

## If you have a paid plan

If you're on Elite, Ultra or Pro, clicking **Delete Account** shows "Account Deletion Unavailable" with this message: "You cannot delete your account while an active subscription exists. Please cancel your subscription and wait for it to expire before proceeding."

Jetwriter doesn't cancel the plan for you here. To delete your account:

1.  Cancel your subscription with **Manage Billing** on the same page: see [Cancel your Jetwriter AI subscription](https://jetwriter.ai/help/cancel-subscription). Your plan keeps working until the end of the period you've paid for.
2.  After that date, when your account shows the Free plan, go back to [jetwriter.ai/dashboard](https://jetwriter.ai/dashboard) and delete your account.

## If you're on a team

If you belong to a team, clicking **Delete Account** shows "Account Deletion Unavailable" with this message: "You are currently a member of a team. Please leave the team before proceeding with account deletion."

**If you're a member of the team:**

1.  On [jetwriter.ai/dashboard](https://jetwriter.ai/dashboard), under **Team Management**, click the three dots next to your team's name.
2.  Click **Leave Team**, then **Leave Team** again to confirm. Your account moves to your own plan.
3.  Delete your account as described above.

**If you own the team:**

1.  Under **Team Management**, remove every member: click the three dots on a member's row, then **Remove Member**, and **Remove Member** again to confirm.
2.  Click the three dots next to your team's name, then **Delete Team**, and **Delete Team** again to confirm. The team's plan moves to your own account.
3.  If that plan is a paid one, cancel it and wait for it to end, as described under "If you have a paid plan".
4.  Delete your account as described above.

## If the confirmation shows an error

-   **"Your password does not match. Please try again"**: type your Jetwriter password again. If you've forgotten it, see [Can't sign in, or forgot your password](https://jetwriter.ai/help/cant-sign-in).
-   **"Your email address does not match. Please try again."**: type the email address exactly as the dialog shows it. Capital letters don't matter.
-   **"Too many failed attempts. Please try again later."**: wait a while, then start again from **Delete Account**.
-   **"Something went wrong. Please try again later."**: reload the page and start again.
-   **The dialog closes after you click Re-authenticate:** the Google window was closed or blocked. Allow pop-ups for jetwriter.ai in your browser, then start again from **Delete Account**.

## If you can't sign in

Email [support@jetwriter.ai](mailto:support@jetwriter.ai) from the email address of the account, and ask us to delete it. If you can't use that address, include the date and amount of your last payment, if you made one, so we can find the account.

## Related articles

- [Cancel your Jetwriter AI subscription](https://jetwriter.ai/help/cancel-subscription.md): Cancel from your account page with Manage Billing. Your plan keeps working until the end of the period you've paid for, then moves to Free.
- [Sign out or switch to another account](https://jetwriter.ai/help/sign-out-switch-accounts.md): Sign out on your account page at jetwriter.ai/dashboard with Logout. It signs the extension out too, so you can then sign in with another account.
- [Connect Gmail so replies use your past emails, or disconnect it](https://jetwriter.ai/help/connect-gmail.md): Connect Gmail in Jetwriter's settings so replies follow how you write and use details from past emails. It's read-only, free, and you can disconnect anytime.
- [Is Jetwriter AI safe? What it reads and keeps](https://jetwriter.ai/help/what-jetwriter-reads.md): Jetwriter reads only what you use it on, such as the email or chat you click AI Reply in, the page you open it on, or text you select.

## Still need help?

Email support@jetwriter.ai.